Good Email Writing Skills

Based on the online article which entitled “Emoticons and email etiquette’ in Media Report websites (2007), Krtisin Byron discussed about a good writing style of email and usage of emoticons.

Today, email writing has become one of the modern communications tools that often utilised in business industry (Riches, 2008). Email helps the world to become smaller as it allows people to send email over long. Compare to the olden communication ways such as correspondence and making calls, email is costless and faster. (Picture from RaceEarthGA@aol, 2009)

According to Byron (2007), during email communication, people often neglect checking their mistakes and end up trigger the misinterpretation of email by the receiver.

A good writing is important as writing indicate well educated person and the capability of writing to articulate ideas and information enable one to power over the ideas and opinion of other people (JPROF, 2008).

Therefore, to generate a good effective email there are a few etiquette rule that the writer should follow. For instance, during writing email, one should use proper spelling, grammar and punctuation, because improper spelling, grammar and punctuation will tend to give people bad impression and wrong interpretation (Emailreplies.com 2008).

Furthermore, one should avoid use capital letter to write in full sentences because it may seem as he /she is shouting (Emailreplies.com, 2008). For instance: COULD YOU SEND ME THE LETTER NOW, PLEASE, when the receiver is reading this sentences, he /she may misperceive the email and assumed that the sender is angry or rude.

Moreover, great word choice is also very important, according to Glen (2007), it is not signify that how many words one had used but it is more important that the word that used is able to fit perfectly.

Besides that, one should be careful with usage of abbreviations such as BRB (be right back) or LOL (laugh out loud), and emoticons such as sad- : (. This is to avoid misinterpretation as receiver may not understand the meaning of the abbreviation and emoticons (Emailreplies.com, 2008).

Lastly, always remember to check your email again before sending out the email because after you click the ‘send’ button, you will not be able to correct your mistakes or change the content.

Communication between people is the requisition to build and maintain the relationship between people. A good writing skill is very important as it helps construct effective communication.

References:

Email Replies.com 2008, Email etiquette rules for effective email replies, viewed 14 June 2009, http://www.emailreplies.com/

Glen 2007, The Most Important Tips for Better Writing, PROBLOGGER, viewed 14 June 2009, http://www.problogger.net/archives/2007/06/19/the-most-important-tip-for-better-writing/

JPROF 2008, Basics of good writing, FreeFind.com, viewed 14 June 2009, http://www.jprof.com/seminars/basicsofgoodwriting.html

Media Report 2007, Emoticons and email etiquette, ABC Radio National, viewed 14 June 2009, http://www.abc.net.au/rn/mediareport/stories/2007/2064342.htm

Riches D 2008, Email writing tips: communication effectively using email, Riches Communication, viewed 14 June 2009, http://www.riches.com.au/articles/writing-email-tips.htm